Features
There are two editions of VSP to choose from. Contact us to discuss which edition is right for you.
Features Lite Standard
Scheduling Online self-signup
Volunteers sign themselves up for empty positions by clicking on them where they appear in the schedule.
  • Control which volunteers can sign up for which jobs.
  • Post the full schedule directly on your web site.
  • Choose between several schedule layouts, including a user friendly interactive calendar view.
Fixed rotational scheduling
Setup fixed, recurring assignments for volunteers, like "every other week" or "the second Monday of the month".
  • Easily view and edit recurring assignments within the full schedule.
  • Setup rotating teams of volunteers.
  • Quickly view, filter, sort, and export lists of your recurring assignments.
Group scheduling
Easily accommodate large organizations or companies that want to send volunteers. Create a single entry for each group with contact information and then easily track how many people they are bringing. You can also allow the group coordinator to sign up for shifts online.
Automatic scheduling
The auto-scheduler quickly fills shifts with the needed number of volunteers while respecting:
  • Shift preferences and unavailable times
  • Different skill levels or types of positions
  • Preferred or maximum serving frequencies
  • Family considerations (together or apart, as needed)
Manage multiple locations
Easily produce schedules for multiple locations. Flag each volunteer for the locations at which he or she is able to serve.
Job folders
Keep your database organized by grouping your jobs by type, department, or however you see fit. Once your jobs are grouped into folders, you can view schedules and create emails and rosters just for particular folders. Job folders make it easy to manage hundreds of jobs with VSP and focus your attention on just one part of the overall picture.
Web Terminal Online subs and trades
  • Enable volunteers to find subs and make trades online.
  • When a sub is requested, notify volunteers eligible to fill that position with an automatic sub request email.
  • Choose between manual or automatic, instantaneous processing of changes.
Online enrollment
Enlist more volunteers effortlessly with a user-friendly, customizable online form.
  • Clarify job descriptions and requirements with custom descriptions.
  • Link to the enrollment form from your website.
Online access for Shift Leaders
Grant members of your team special privileges to manage just their volunteers and shifts online. Shift Leaders can schedule volunteers, send emails, and post notes to shifts, with no need in install the full administrator's client. Also, Shift Leaders are automatically kept up to date on any changes made by their volunteers through the Web Terminal. For more information on shift leaders, you can watch this video tutorial.
Custom branding and HTML content
Maintain the look and feel of your organization when your volunteers access their schedules online and use full, customizable HTML content in the Web Terminal including your organization's logo and other images.
Attendance Tracking Sign-in Sheets
Export and print sign-in sheets for specific shifts. Then, manually enter no-shows into VSP schedules for reporting and follow-up.
Sign-in Kiosk
Track attendance easily and accurately on any tablet or computer. Volunteers can check in with just a few simple clicks, and leaders can see who has arrived - in real time! After the shift, attendance records are automatically entered into VSP, so you can run reports, email no-shows, or send thank you notes to last-minute substitutes.
Mobile App Mobile App for Volunteers
Volunteers with smartphones can download a free mobile app to sign up for shifts, request substitutes, and update their profile information on the go.
Full Schedules in the mobile app
Designated Shift Leaders can view Full Schedules in the mobile app. Use the app to see at a glance who is volunteering when – and if there are any holes in the schedule.
Communication Emailer
An integrated Emailer that operates through our high-powered mail servers.
  • Instantly send emails to all volunteers or just those matching certain criteria
  • Choose your own fonts, styles, and colors
  • Send full schedules or other large attachments to hundreds of volunteers in seconds
  • Send weekly reminders
  • Send emails based on attendance records

Use "tokens" to easily personalize emails with information about each recipient:
  • The recipient volunteer's name, address, phone, job qualifications, shift preferences, unavailable times, or attendance statistics
  • The dates on which the volunteer is scheduled
  • Unfilled or "sub requested" positions in which the volunteer could serve
  • Links that allow the volunteer to quickly fill positions or request subs via the Web Terminal
Blast text messages
Send personalized text messages quickly to everyone or just a group of volunteers. Text messages are billed at $0.02 per text sent or received. Note: text messaging available in the U.S. and Canada only
Automatic email reminders
Make sure volunteers always know when they are scheduled with customizable automatic email reminders. Optionally allow volunteers to choose how many days before their shifts their reminders are sent.
Text message reminders
Reduce no shows with automatic text message (SMS) reminders. You can have replies sent directly to your phone, or enable replies to go to all the scheduled volunteers within a job. Text messages are billed at $0.02 per text sent or received. Note: text messaging available in the U.S. and Canada only.
Reporting Custom fields
Track any type of volunteer information using custom fields. Custom fields can be created to track text, numbers, dates, check boxes, and multiple choice fields.
  • Allow volunteers to update custom fields in their profiles
  • Add custom fields to your organization's enrollment form
  • Run reports and send emails to volunteers based on custom fields
Rosters
A powerful Rosterizer to quickly generate lists of volunteers.
  • List any volunteer information in any order
  • Include just volunteers matching given criteria
  • Group volunteers by jobs or shift preferences
  • Indicate which volunteers match given criteria
  • Generate MS Word, Web Page, or Excel rosters
Mailing labels
A mailing label generator for postal mailings.
  • Generate one label per volunteer or one per family
  • Exclude volunteers that have email access
  • Sort labels by zip code for bulk mailings
Other Disaster Recovery
A VSP database can always be reverted to the last time you closed the program, but Disaster Recovery restores your database back to a specific point in time. This feature is a last resort for extreme circumstances – when an entire schedule is deleted, for example. Disaster recoveries require manual intervention by the VSP programming team, must be done within 30 days of the time to which you wish to return, and take 24 hours to process.
Included installations Two Four
The number of computers on which the VSP administrator's client may be installed for each edition. Additional computers can also be purchased.
Pricing depends on the number of volunteers being scheduled.
View Pricing
Which edition of VSP is right for me?
Play Video
Purchasing FAQs
Can I bring my trial data over to my purchased subscription?
Absolutely! When purchasing, you will come to a "Preserve Trial Subscription Data" field. Choose the "I signed up for a VSP trial..." option and enter your trial activation code and password.
Am I locked into the edition and # of volunteers I purchase?
You can always upgrade or expand your subscription by logging into the Client Login area of the website. It's easier to upgrade than downgrade, so we recommend starting low and expanding as needed!
What happens after I purchase?
Once you complete the purchase process and payment is accepted, you will receive an email with your subscription activation code and directions for getting started with VSP.
What is included with my subscription?
VSP’s monthly fee includes all updates made to the program, all web features, the mobile app, and unlimited technical support for your administrators.
Want to speak to a member of our team?
Call or email our support team! We are open 7am - 4pm PST, M-F.