The VSP App
Do More on Mobile
Full access for all
The Full Schedules tab will now be available for all volunteers. Make it easier than ever for your volunteers to stay powerfully connected to their schedules.
View check-ins on the go
Maintain visibility on your services with ease. When using VSP’s Sign-in Kiosk, get access to live check-in data. See who has arrived, who has filled in, and where you need additional coverage.
Seamless mobile navigation
Are you and your volunteers tired of typing in passwords? Now when checking emails on mobile devices, links will open right up into the VSP app! It’s easier than ever for volunteers to act on emails.
What do I have to do to start using these new features?
Your volunteers will automatically get these new features if they already use the VSP mobile app. To download or update, visit the App Store or Google Play Store.
Which shifts and jobs will show up on the Full Schedule? Can I control that?
The Full Schedule tab will show all future shifts, and jobs that are not private. To make changes to what is displayed, you can use the token options.
Can I check a volunteer in from the VSP app?
No. In order to check a volunteer in, you will need to use the VSP Kiosk. Once a volunteer is checked in through the Kiosk, it will appear as such in the Full Schedules tab of the volunteer app.
When my volunteers click on a link in their email, it opens the Web Terminal instead of the app. How can they fix this?
First, make sure the VSP app is downloaded on their iPhone or Android device. Also make sure when they open the app, they are logged in. Then try the link again.
How can I view these features during a trial period?
To view the app during a trial period, first gather these pieces of information:
Organization ID: This can be found in the Subscription pane of VSP where it says Organization Web Identifier.
Username and Password: Select a volunteer who you want to view the app as. Go to the Web Terminal pane and click “Login As” at the bottom. Select the volunteer on the list so they are highlighted in blue. Below the list of volunteers you will now see their username and password.
Now download the app on your iPhone or Android device and log in using the information above.